The result:
State-of-the-art connectivity that boosts customer experience & operational revenues.
Careful planning and close collaboration with Legends Global and other stakeholders meant the new high-speed, high-capacity Wi-Fi 6E network was delivered on time and between major events, ensuring no disruption to the Convention Center’s busy schedule.
Boldyn now manages GCCC’s network and connectivity services, with an on-site presence backed by a skilled network management team in the Boldyn NOC.
Customers can purchase Wi-Fi services on-site from a range of options, ensuring greater customer satisfaction and higher revenues for the venue and its management company. Outcomes to date have included:
Higher gross revenues
After a full fiscal year, revenue collected from the newly tiered and tailored Wi-Fi services increased 36% year over year.
Greater pricing flexibility
Legends Global has gained unprecedented control and flexibility over the way connectivity services are priced. It can adapt pricing as customer needs evolve, and new service opportunities emerge. This flexibility helps create a resilient, future-proof revenue stream for the venue.
Significant margin improvement
By leveraging Boldyn’s financial model, GCCC’s take-home revenue, after paying for a fully upgraded network, has increased to 144%. This is a testament to the margin potential of the new financial model Boldyn provides.
Improved customer experience
Now, GCCC’s customers - planners, show managers, exhibitors, and attendees - can choose services that meet their needs, creating an improved experience for them and their end-users.
“It’s incredibly rewarding to help partners like the Greater Columbus Convention Center enhance their operations, deliver top-tier connectivity, and boost revenue so quickly. GCCC sets a high bar - with ambitious goals and a diverse visitor base - but they’re also great collaborators.
Together, we’ve built a solution that meets today’s needs and sets the stage for future growth.”
Christos Karmis CEO, Boldyn U.S.
