Airports
The way the world uses airports is changing. Once a place that travellers simply passed through on their way to somewhere else, today many airports are destinations in their own right. They’ve become places to shop, dine, work, relax and enjoy attractions—bringing new revenue to operators and enhancing the travel experience for airport users.
Providing an excellent passenger experience is just one goal for forward-thinking airport operators. Improving efficiency is perennial aim. Sustainability is high on the agenda too—and with air transport producing 2.5% of all global CO2 emissions, airports have a key role to play.
Based on the technologies available, here are some of the use cases that a private network can deliver:
Voice communications
- Secure and partitioned voice communications that will not be disrupted by peaks in passenger numbers (such as during snowstorms with grounded aircraft) supporting coordination of ground crew, gritting trucks, etc
- Secure and reliable coverage for first responders
- Ground operations: coordinating ground staff for efficient handling of baggage, refuelling, and maintenance operations.
- Security and safety: reliable voice communication for security personnel to manage incidents and ensure passenger safety
Video applications
- The potential for security and perimeter surveillance (beyond visual line of sight (BVLOS)) drones
- Body worn cameras to support increased safety of staff and accountability of unreasonable passengers
- Security surveillance systems to monitor airport premises, ensuring passenger safety and security
- Remote guidance: of machinery including baggage trucks and airbridges, supported by real-time video streams
- Operational efficiency: using video analytics to manage and optimize airport operations, such as baggage handling and gate assignments
Augmented Reality
- Metaverse-like training environments can accelerate training, allowing new joiners to be deployed faster
- Virtual training, gamified environments and simulated experiences for a seamless and engaging onboarding experience
- Customs officers can inspect goods while reading relevant origin information and x-ray imagery of scanned containers
Automation
- Automated baggage handling to increase accuracy and efficiency
- Increase automation to improve the flow of passengers, aircraft, staff and guests such as check-in robots
- Electric passenger vehicles and ground operations fleets can contribute towards net-zero targets, especially using autonomous vehicles
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of enterprises improved worker safety through geofencing and alarms, connected worker, and robotics
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of enterprises delivered reduced emissions through condition monitoring, drones and industrial IoT
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of enterprises increased worker collaboration through connected worker, critical team comms and analytics
