Voice communications
A very basic human need is that of communication, and the number one ask of a network is to support accurate and timely communication, between an organisation and its teams or employee to employee. But for businesses in remote areas, in challenging terrains such as underground mines, with sprawling sites and campuses or modern energy-efficient buildings, it’s not always easy to reliably communicate when and where you need.
Not all voice technologies can deliver coverage across a site or campus delivering the surety of connection needed to keep people connected and in support of business-critical (and especially mission-critical) voice.
When communication is vital to your business and is needed to support employee safety and well-being, it’s important you use. For example, TETRA, a technology that was first standardised 30 years ago and widely used in various professional settings is considered to be a legacy technology and is being replaced by many organisations because of its limitations. Whereas PMR/DMR are still evolving and have question marks over their capabilities.
This becomes predictable and reliable with a Private Wireless Network covering your organisation’s footprint.
Recent research shows that combining critical team communications solutions with private wireless connectivity led to an improvement in solution performance and managers being able to stay in contact with workers more easily across large sites.
of enterprises found that they were able to improve worker collaboration by more than 10% using connected worker solutions and analytics tools
of enterprises surveyed also stated that they saw clear worker safety benefits, with more than 10% improvement
Source: GlobalData Private Wireless Survey Q1 2024
Here are some of the use cases that voice communications on a Private Network can deliver:
Within a corporate setting
- Reliable communications: With over 80% of voice calls being generated or consumed inside a building, reliable coverage is necessary, but signal quality can be impacted by office structures
- Flexible working: the Harvard Business review reports that 30% of workers want to work flexibly within a building – wall-to-wall coverage is needed to support flexible office footprints – Knight Frank research shows a 16% productivity increase for such workers
- Increased productivity: Our research shows that 62% of businesses expect to increase worker and employee efficiency with 5G-enabled technologies
Industrial applications
- Mission-critical (MCPTT) to support remote workers, and first responders
- Operational comms: uninterrupted, clear communications between operation and production teams. Coordinate activity and responding to challenges
- Safety monitoring: safety officers to monitor and guide workers in hazardous environments, ensuring compliance with safety protocols and procedures, increased worker safety and mental wellbeing
- Connected workers: supporting increased productivity and worker safety
- Maintenance and safety checks: teams communicate whilst performing safety checks and repairs, ensures issues are addressed promptly
- Quality control: clear and immediate communication for inspectors to report defects or issues directly to the production team, ensuring quick resolution and maintaining standards
- Secure and partitioned communication: that will not be disrupted by peaks in user numbers
- Security and surveillance: real-time monitoring and incident detection for large sites and campuses, increasing security and safety.
Healthcare opportunities
- Emergency response: reliable voice communication for paramedics and emergency room staff to coordinate patient care during critical situations
- Hospital operations: voice communication among medical staff for coordinating patient care across the campus
- Secure and reliable communications: for especially high-stress environments such as intensive care units and the Emergency Room
